Platform
- Terms of Service — the master agreement between members and Guild.
- Acceptable Use Policy — what is and isn't allowed on the platform.
- Privacy Policy — what data we collect, why, and your rights under GDPR.
- Data Retention Policy — how long we keep each category of data.
- Cookie Policy — what cookies and similar technologies we use.
Membership
- Guide Membership Agreement — the consumer-facing membership terms for working tour guides.
- Operator Membership Agreement — the B2B membership terms for tour operators and agencies.
Reporting and rights
- DSA Notice & Action procedure — how to report illegal content and how we respond.
- Copyright Policy — how to report infringement and counter-notice procedure.
- Delete your account & data — request erasure of your account and personal data.
Company
- Imprint / Impressum — legal notice under § 5 TMG.