Member responsibilities
Members may only upload images, text, and other material they own or have a clear right to use. Lifted photographs from competitor sites, museums, photographer portfolios, hotels, stock libraries, or encyclopaedias are not acceptable — even in profile bios or job posts. Where you use someone else's material under a licence (Creative Commons, paid stock, employer permission, etc.), keep the proof in case we ask for it.
How to report infringement
If you believe content on Guild infringes your copyright, send a written notice to copyright@guild.guide containing:
- Your name, contact email, and (for representatives) the rightsholder you act for.
- A description of the work that has been infringed (with a link or attachment where possible).
- The exact location on Guild of the infringing material — a URL on guild.guide or the in-app report ID.
- A statement that you have a good-faith belief that the use is not authorised by the rightsholder, their agent, or the law.
- A statement, made under penalty of perjury (or its closest local equivalent), that the information in the notice is accurate and that you are the rightsholder or authorised to act for them.
- Your physical or electronic signature.
What we will do
On a properly substantiated notice we will remove or disable access to the material expeditiously — typically within 48 hours of receipt — and notify the member who uploaded it, including the reason and the text of the notice (with personal contact details redacted unless the notice was made by a known rightsholder for whom the affected member already has contact information).
Repeat infringers will have their accounts terminated.
Counter-notice procedure
If you are the member whose content was removed and you believe the removal was wrong (because you do hold the right, or because the use is permitted under exceptions such as quotation or fair use), you may file a counter-notice within 14 days to copyright@guild.guide:
- Your name, account email, and contact address.
- A description of the material that was removed and its previous location.
- A statement that you have a good-faith belief the material was removed in error.
- Your consent to receive the original notice and any subsequent legal correspondence from the complainant at the address you provide.
- Your physical or electronic signature.
On receipt of a valid counter-notice we will forward it to the original complainant. If the complainant does not file legal proceedings within 14 days, we may restore the material. We may also choose not to restore where doing so would risk further infringement.
Limitation
Guild is a hosting provider under §§ 7–10 TMG. We do not actively monitor uploads for infringement and we have no general obligation to do so. Once we are made aware of a specific infringement, we act on it expeditiously as described above.